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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS AND THE GENERAL TERMS AND CONDITIONS OF SALE CAREFULLY AS THEY APPLY TO YOUR USE OF THIS WEBSITE AND SALE OF PRODUCTS THROUGH THIS WEBSITE.

These terms and conditions of use (the “Terms and Conditions”), are intended to set forth the basic terms and conditions between you and TANTINGGROUP SDN BHD or its affiliated (“we”, “our”, or “us”). The Website “ www.missyup.com ” is wholly owned by TANTINGGROUP SDN BHD. （1444172-w）in MALAYSIA. All the operations and services available in this website are fully managed and operated by TANTINGGROUP SDN BHD All the contents residing in this website such as text, graphics, logos, and images are the properties of TANTINGGROUP SDN BHD and/or its respective owner.

By accessing www.missyup.com or any sub-component thereof (this “Website”), you agree to be bound by these Terms and Conditions. IF YOU DO NOT AGREE TO THESE TERMS OR OUR PRIVACY POLICY, PLEASE DO NOT PLACE AN ORDER FROM THE SITE OR USE THE SITE OR ANY OF THE SERVICES PROVIDED ON THE SITE.

You agree that the Company may make agreements with you by electronic means and that such agreements are legal, authentic and valid for the purposes of the law.

Material from this Website is protected by copyright and may not be copied, reproduced, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of the copyright owner.

Use of the Website is void where prohibited by applicable law and the right to access the Website is revoked in such jurisdictions.

All trademarks on this Website are property of the Company unless otherwise indicated. The Company name, and its brand; “MISSY UP” and all related terms, names, logos, product and service names, designs and slogans, materials on this Website including the text, information, graphics, pricing, content, products and services are trademarks and intellectual property of the Company or its affiliates. You must not use such marks without the prior written permission of the Company or its owners. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.

Material on this Website is provided for lawful purposes only and in a manner which does not violate the rights of, or restrict or inhibit the use of this Website by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this Website.

DEFINITIONS

In these Terms and Conditions:

  • Site means the website, missyup.com operated by TANTINGGROUP SDN BHD.
  • User means any person who accesses the Site provided by missyup.com in accordance with this Agreement.
  • Service means the services provided by missyup.com to User and Members through the Site as described below. 
  • Member means any individual or business who has registered as member according to the registration process established by missyup.com and who has provided the information on the Company on a consistent basis and is able to use the Services provided by www.missyup.com . A member must be 18 years old and above or may use the Site only with authorization from a parent or legal guardian.
    The Member consist of:
    • Buyer means any member who is entitled to use the Services provided by missyup.com for the purchase of the Products and other purchases.
    • Seller means any provider of goods or services that execute Transaction, such as store operators on the Site and bound with Seller’s Agreement. 
    • Affiliate Partner means a seller who paid for the service from missyup.com and bound with Seller’s Agreement & Affiliate Partner’s Agreement. 
  • Services: The services provided by missyup.com to Users through the Site. Services will be updated from time to time at www.missyup.com ‘s discretion.

OUR TERMS OF SERVICES

We shall provide the following services to the User:

  • Business support services related to sales;
  • Business support services related to purchases;
  • Execution of agreement, payment support & payment protection services;
  • Products search services;
  • Other e-commerce related services; and
  • missyup.com advertisement and promotion services
  • Other Services include Product inquiry, information provision services, telemarketing, and event services provided directly by missyup.com or jointly between www.missyup.com and its partners.

As www.missyup.com only operates, manages, and provides the system for the purpose of enabling unconstrained transaction of the Products among the Buyer and the Seller, www.missyup.com does not represent the Buyer or the Seller and the relevant User shall be directly responsible for all liabilities related to the transaction made among the Users and the information provided by such User.

www.missyup.com does not guarantee anything with regard to the transaction undertaken by the Buyer and the Seller, such as the existence or veracity of the intent to sell or purchase, quality, completeness, safety, or legality of the registered Product, or whether such Product infringes the right of other people, or truthfulness or legality of the information posted by the Seller or the Buyer or any materials posted on URL linked through such information, etc.  Any liabilities and risks relating to transactions undertaken by the Buyer and the Seller shall be borne by the relevant User. www.missyup.com does not sell the products to the Buyer, nor does it purchase the Products from the Seller.  www.missyup.com develops and provides only the instrument to augment the safety and reliability of the transaction between Buyer and Seller.

ACCOUNTS & SECURITY

Some functions of our Services in Site require registration for an account by creating user identification, password, and providing certain personal information. www.missyup.com may refuse to approve the registration in any of the following cases:

  • The applicant is less than 18 years old.
  • It has been confirmed in the personal identity confirmation proceeding undertaken by missyup.com that the applicant is not the person who is filling the application.
  • Name, business registration number, email authentication or phone number, or other information is identical to those of the existing Member.
  • There is any false or omitted information or typos in the application or the registration materials.
  • The User, against whom certain measures have been undertaken by missyup.com such as disqualification, unilaterally terminates the User’s Account and subsequently reapplies for the use of the Services during the period in which such measures were undertaken against the User remain effective.
  • It has been confirmed that the application has been filled in breach of these Terms & Conditions or that such application is unlawful or otherwise wrongful.
  • Any person who is subject to the User’s Terms & Conditions, Seller’s Agreement and/or Affiliates Partner’s Agreement of missyup.com is in breach of the relevant agreement.

www.missyup.com may defer the application in any of the following cases. In that event, www.missyup.com shall post on the relevant Services page or notify by email the reason for deferring the application, possible date of approval, any additional information or materials that are required for the approval, and any other information related to the deferring of the application.

  • There is a lack of facilities
  • There are technological problems
  • missyup.com has reasonably decided that the deferring of the application is necessary.

In the event there is any change of information, the User shall immediately update the information; provided, however, the information such as name, and ID, which is impossible to be changed, cannot be changed.  www.missyup.com  has the right to reject any change of information request. www.missyup.com shall not be responsible for any damages occurring from the non-updated information, for which www.missyup.com shall not be responsible in any way whatsoever.

User agrees to

  • Keep the password confidential
  • Ensure log out from the account at the end of each session on the Site
  • Immediately notify missyup.com for any unauthorized use of the Account
  • Ensure Account information is accurate and up-to-date.

User is fully responsible for all activities performed by the Account even if such activities or uses were not committed by you.  www.missyup.com will not be liable for any loss or damage arising from unauthorized use of the password or failing to comply with this Section. www.missyup.com may take the following measures against any User who has breached this Terms and Conditions, related laws and regulations and the general principle of business transaction

  • Deducting the credit points;
  • Taking back all or part of the benefits incidentally provided by missyup.com ;
  • Restricting the use of specific Services;
  • Termination of the Account; and
  • Requesting compensation for damages.

In the event www.missyup.com has undertaken the measures set forth in the above, www.missyup.com shall provide the prior notice thereof to the User by telephone or e-mail. Under certain inevitable circumstances, such as where the User is out of contact or in the case of emergency circumstances, such measures may be taken prior to the notice and, subsequently, notified to the User. Provided, however, that the deduction of the credit point may be made without notice.

If the User has any objection against the measures taken www.missyup.com , the User may write missyup.official@gmail.com .

In the event the User fails to log in for 12 months or more, www.missyup.com may consider such an account as a dormant account, in which www.missyup.com may place restrictions on the use of Services provided by www.missyup.com . Once designated as a dormant account, in order to use the Services again, the User shall go through the identification authentication procedures. www.missyup.com

may for any reason, in its sole discretion and without notice or liability to the User or any third party, immediately terminate the User’s Account and remove or discard any content that is associated with the User from the Site. Grounds for such termination may include, but are not limited to,

  • Any acts of compromising legitimate interests (such as rights, honor, credit, etc.) of other User or missyup.com (including its employees and consultants) or causing violation of the Malaysian laws and regulations or good public orders and morals;
  • Engaging or attempting to engage in any of the following activities to interrupt, or that are likely to interrupt, the smooth processing of the Service
    • Raising any claims in a constant and malicious manner without any reasonable grounds
    • Constantly canceling or returning the Products or services that are not particularly defective after using such Products or services.
    • Breaching the rules of use promulgated by the Company for safe transactions
  • The accumulated credit rating of the Member is below a certain rating.
  • The User has intentionally interrupted the TANTINGGROUP SDN BHD business or registered the Products that are not fit for sale.
  • The User has breached these Terms and Conditions or the grounds for termination under these Terms and Conditions have occurred (including the breach of the relevant agreement by any person who is subject to the Seller’s Agreement of TANTINGGROUP SDN BHD.
  • The Company, in its reasonable judgment, has decided that there are grounds to refuse the provision of the Services.
  • Extended periods of inactivity of the User’s Account.

Use of an Account for illegal, fraudulent, harassing, defamatory, threatening, or abusive purposes may be referred to law enforcement authorities without notice to the User.  If a legal dispute arises or law enforcement action is commenced relating to the User’s Account or use of the Services for any reason, www.missyup.com may terminate the Account immediately without notice.

In the event www.missyup.com terminates the User Account, TANTINGGROUP SDN BHD notifies of the grounds of termination of the relevant Users by e-mail, telephone, fax, and other means. The User account is terminated when www.missyup.com  notifies of its intent to terminate the User. User may terminate the Account by notifying www.missyup.com in writing via email to missyup.official@gmail.com .  Notwithstanding any such termination, the User remains responsible and liable for any incomplete transaction (whether commenced prior to or after such termination), shipment of the product, payment for the product, or the like, and the User must contact www.missyup.com  after promptly and effectively carried out and completed all incomplete transactions according to the Terms & Conditions. www.missyup.com  shall have no liability, and shall not be liable for any losses incurred due to the actions taken in accordance with this section.  Users waive any and all claims based on any such action taken by www.missyup.com .

DATA PROTECTION

Please refer to our Privacy Policy which forms part of these Terms and Conditions.

PURCHASE AND PAYMENT

The buyer shall accurately confirm the terms of the transaction and the detailed description of the Products prepared by the Seller posted on the website before purchasing the Product. The buyer shall be responsible for all losses and damages arising out of or in connection with any purchase made without confirming the foregoing.

Buyer shall comply with the Terms and Conditions and all notices posted on the Service page by www.missyup.com . Buyer shall be responsible for all losses and damages arising out of or in connection with its breach or failure to perform the terms of this Agreement or such notices.

www.missyup.com  or Seller reserve the right to reject any product(s) order placed by the Buyer, and/or to limit quantities on any order, without giving any reason, however, www.missyup.com  or Seller will generally attempt to notify the Buyer via the e-mail address provided by the Buyer when they placed the order.

www.missyup.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order.  www.missyup.com also reserves the right to reject any order you place with us.  These restrictions include all and any product(s) orders placed by the same account, the same credit card, and orders that use the same billing and/or shipping address.  In the event we make a change to an order, we will generally attempt to notify the Buyer via the e-mail address provided by the Buyer when they placed the order.

www.missyup.com  reserves the right to limit or prohibit sales to dealers or resellers.

In the event www.missyup.com rejects limits or cancels the order, www.missyup.com  will usually refund any money received from the buyer using TANTINGGROUP SDN BHD’s online bank transfer method. 

www.missyup.com supports the following payment methods:

  • Credit Card & Bank Transfer
    Card payments & Bank Transfer are processed through third-party channels and the type of credit cards accepted by these payment channels may vary depending on the jurisdiction you are in.
  • Offline Arrangement
    Buyer has the option of placing orders offline directly with Seller (“Offline Arrangement”).  However, such an Offline Arrangement will not qualify for the Buyer Protection offered by missyup.com .
    Buyer may only change their preferred mode of payment for their purchase prior to making payment.
    Buyer shall use the means of payment available under its name when purchasing the products and shall not arbitrarily use the means of payment available under other’s name, etc. The Buyer shall be responsible for all damages and losses suffered or sustained by www.missyup.com , the owner of such means of payment, and Seller arising out of the Buyer’s arbitral use of the means of payment available under other’s name.
    The buyer shall be responsible and liable for the information provided in connection with the payment of the purchase price and any disadvantages arising out of such information.
    www.missyup.com takes no responsibility and assumes no liability for any loss or damages to Buyer arising from shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased.  We reserve the right to check whether the Buyer is duly authorized to use a certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

DELIVERY

www.missyup.com  will notify the Seller of the paid order. The seller should take necessary action for delivery within 5 (five) working days.  If the Seller fails to do so, www.missyup.com  shall be given the option to cancel the order.

Seller within 5 (five) working days must update delivery information including the name of the delivery company, tracking number and other particulars pertaining to the order.

Buyer and www.missyup.com  have the right to cancel the transaction if the seller fails to deliver the product within the specified time period and shall not be responsible or liable for any losses or damages to the Seller due to such cancellation.

Delivery periods start on the succeeding date immediately on which the deposit has been confirmed and end on the date on which the delivery is completed.  In the case of public holidays or the occurrence of a natural disaster or force majeure events, such period shall be excluded from the delivery period.

CANCELLATION, RETURN, AND REFUND

The buyer may cancel, return and refund the purchased item subject to and in accordance with the Refunds and Return Policy. www.missyup.com is not responsible and monitors the cancellation, return and refund process for offline payment between buyer and seller.

PRODUCT CARE, USER MANUALS, HANDLING INSTRUCTIONS

Please note that documentation such as user manuals, product care, and handling instructions, and safety warnings may not be in your language; you may not have available manufacturer’s or other service options for the Merchandise or parts thereof; the Merchandise (and accompanying materials) may not be designed in accordance with the standards of the destination to which you order, product regulations, specifications or labeled in accordance with the requirements applicable in the destination or in your or the destination language

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated

DISPUTES

In the event there is a dispute among the Seller, Buyer, delivery company, financial institutions, etc., such disputes shall be resolved among the related parties. www.missyup.com  shall not take part in any of such disputes, nor shall it be held liable thereto.

PROHIBITION

When using services, the Customer agrees not to:

  • violate the laws, rules, and regulations, including but not limited to these Terms & Conditions;
  • act in a way that is detrimental to the rights, interests, or reputation of TANTINGGROUP SDN BHD., Seller, or relevant third parties;
  • engage in activities that can lead to mental or physical disorders in children, or violate public order and morals;
  • engage in activities that may cause interference or hurt the feelings of other users or third parties;
  • provide false information;
  • send viruses, malware, or any other type of electronic damage through computer programs or email messages;
  • access the missyup.com server in a non-authorized way; or
  • lend or give the user ID and password to a third party or use it together with a third party.

www.missyup.com reserves the right to suspend or terminate the Service to any Customer who breaches or is reasonably suspected to be in breach of the above prohibitions.

DISCLAIMERS

  • Buyer may be contacted by Seller regarding Seller services, a transaction, content and description, privacy policies, and other matters with respect to the Seller.  missyup.com makes no warranties regarding authenticity, accuracy, novelty, use, reliability, legality, or non-violation of the rights of third parties in connection with Seller or their websites.
  • missyup.com will not be liable for damage caused by interruptions to the system, delay, suspension, or loss of data due to connection or computer failure, unauthorized access to data, or other damages suffered by the User in connection with the use of Services provided by www.missyup.com .
  • missyup.com does not warrant that the contents of electronic mail from the Site, the www.missyup.com server, or domain group are free of computer viruses or other damaging elements.
  • missyup.com will not be responsible for the consequences of information or any suggestions that may be given to Buyers by www.missyup.com  or Seller.
  • missyup.com will not be liable for losses caused by violation of these Terms and Conditions by the Buyer.
  • missyup.com may temporarily suspend the provision of the Services due to repair, checking, replacement, and breakdown of communication facilities such as loss of communication, computers, etc. In each of the foregoing cases, the Company shall notify of the suspended Services and the reason for the temporary suspension of the Services.
  • missyup.com may restrict or temporarily suspend the provision of the Services in the event it is unable to provide such Services due to the occurrence of a natural disaster or other force majeure events.
  • In the event missyup.com posts the information provided by its partner, or provides the reference information or contents provided by a third party at the Site or through links, for the convenient use of the Services for the Buyer, the Buyer shall, at its own decision and risks, purchase the Products, for which www.missyup.com  shall have no liability whatsoever.

FEEDBACK

  • www.missyup.com  welcomes feedback from our Users, which will enable TANTINGGROUP SDN BHD . to improve the quality of service provided. 

    Our feedback procedure is as below: 

    • All feedback must be in written form through email: official@gmail.com or through the Site feedback form.
    • Anonymous, Vague and defamatory feedback will not be entertained.